Deleting Your Account

You can delete your SmartMiles account at any time from the app or the web dashboard. Deletion is not immediate — you have a 30-day grace period to change your mind.

How to delete your account

From the app

1. Go to Settings > Account.
2. Scroll to the bottom and tap Delete Account.
3. Confirm the deletion.

From the web dashboard

1. Go to Account Settings.
2. Click Delete Account in the danger zone.
3. Confirm the deletion.

What happens when you delete your account

• Your account is immediately deactivated — you will be signed out and cannot sign back in.
• Your account and all data are scheduled for permanent deletion in 30 days.
• You will receive a confirmation email.

30-day grace period

After requesting deletion, you have 30 days to change your mind. During this period:

• Simply sign back in with your email or Google account to reactivate your account.
• All your data (trips, vehicles, locations, rules, exports) will still be there.
• Your account will be fully restored as if nothing happened.

After the 30-day grace period expires, your account and all associated data are permanently deleted and cannot be recovered.

What data is deleted

When your account is permanently deleted, the following is removed:

• All trips and route data
• Saved locations (home, work, etc.)
• Vehicles and Bluetooth device pairings
• Frequent trip rules and Work Hours settings
• Mileage rate customizations
• Exports and CSV files
• Notification preferences and digest subscriptions
• Activity and event history